Activity+20+(Alan,+Andrew)

3. Findings. Table 4 shows the findings of a survey carried out by an insurance company into working conditions at its head office in Central. Say you will focuc on 3 areas only. 3.1 Equipment Over two-thirds of senior level staff were satisfied with their office equipment. In contrast, less than a third of junior level staff were contented with their equipment. A possible explanation is that our company is spending more to install computers and printers in senior employees' offices. This may imply that we should upgrade computers for junior employees to improve their working efficiency. (be careful not to give the recommendation here)

3.2 Pantry It is clear that almost half of both senior and junior staff were disgruntled with pantry. It seems that our pantry is not large enough to satisfy the needs of our staff. We may (could) enlarge the pantry area to make it satisfactory. (focus more on problems and its effects than a possible solution)

3.3 Office furniture Over one half of junior staff were discontented with the office furniture. By contrast, about three quarters of senior employees expressed satisfaction to office furniture. This is probably because our company is providing higher quality tables and chairs for managers and cheaper furniture for junior workers.

The findings presented in Table 4 therefore indicate that senior staff were generally more satisfied with their office conditions and junior staff were unhappy about their working environment. (this would fit in the Conclusion section)