Activity+20+by+Amanda+and+Dee

Activity 20

3. Findings The table shows the degree of satisfaction of senior and junior staff with seven aspects relating to working conditio ns. We will concentrate on Equipment, Office furniture and Pantry because staff had lowest satisfaction with them.

3.1 Equipment While only one quarter of senior staff were dissatisfied with equipment, nearly three quarters of junior staff were not contented. This is probably because the senior staff get equipment updated more frequently than junior staff. Besides, this may also be due to the practice that when the equipment source is limited senior staff had first preference to use them. This fact indicates that the company may put insufficient resourc es in equipment especially for junior staff.

3.2 Office Furniture Three quarters of the senior staff expressed their satisfaction towards the office furniture. However, less than half of the junior level employees were contented with it. One reason for the discrepancy may be that most lower level respondents have to share desks and shelves due to limited space. The findings may imply more privacy and space are required by junior staff.

3.3 Pantry Just over a half of the Interviewees from both senior and junior positions said they are satisfied with the pantry in the head office. This can probably be attributed to the unworkable coffee machine and poor hygiene condition. The low satisfaction rate implies that the regular maintenance work in the pantry area is not sufficient. (Use another way to state the implication)